Terms of service
Terms of Service
Overview
This website is operated by Kokoro. Throughout the site, the terms “we,” “us,” and “our” refer to Kokoro. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
Products & Pre-Orders
All items sold on our store are pre-order items. By placing an order, you acknowledge and agree that:
- Items are not in stock at the time of purchase
- Production begins after the sales period ends
- Delivery may take 4–8 weeks depending on production and shipping conditions
We reserve the right to update product details, pricing, or availability at any time.
Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order at our discretion.
Once production has begun, orders cannot be canceled or modified.
Pricing & Payments
All prices are listed in USD and are subject to change without notice.
We reserve the right to correct any pricing errors.
Shipping
By placing an order, you agree to our Shipping Policy. Shipping times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
Returns & Refunds
Due to the pre-order nature of our products, all sales are final unless an item arrives damaged or defective.
If you receive a damaged or incorrect item, please contact us within [14] days of delivery with proof (photos).
Intellectual Property
All content on this site, including designs, logos, and images, is the property of Kokoro and may not be used without permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from your use of our products or services.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. It is your responsibility to check this page periodically.
Contact Information
For questions about these Terms, please contact us at:
kokorosclo@gmail.com